Privacy Policy

The data controller of www.q4k.com is Quest for Knowledge B.V., Gravinnen van Nassauboulevard 81, 4811BN Breda, The Netherlands (“q4k”). The q4k’s data protection officer can be reached at privacy@q4k.com.

At q4k, protecting personal data is a priority. We collect and use personal information to support our working relationships with customers, job candidates, and partners. The legal grounds for processing data may include the legitimate interests of q4k, contractual obligations, consent, or other relevant connections.

For customers and website visitors, personal data may be collected to deliver requested goods or services, improve customer relationship management, enhance user experience, and enable necessary communication. For example, individuals who complete forms on our website may be asked to provide details such as their name, company, role, location, phone number, and email address. This information helps us respond to inquiries, process orders, and tailor our services.

For recruitment and job applications, q4k processes candidate data - including CVs, application forms, contact details, references, and interview notes - strictly for the purpose of evaluating suitability for current or future career opportunities. Candidate information is handled with confidentiality, retained only as long as necessary, and never shared with third parties without consent, except where required by law.

Providing personal data is generally voluntary, but in some cases it may be necessary. For instance, q4k cannot process an order, respond to an inquiry, or evaluate a job application without certain essential personal information.

Our website uses cookies and similar technologies to improve functionality, enhance user experience, and help us better understand how visitors interact with our content.

What are cookies and similar technologies?

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They allow the website to recognize your device and remember your preferences. Other technologies, such as web beacons, clear GIFs, and tracking pixels, perform similar functions and are often used alongside cookies to gain insights into website usage.

How we use cookies

• To remember your preferences and settings, making your browsing experience more convenient.

• To recognize repeat visits and analyze how visitors use our site (e.g., which pages are visited, how users arrived on our site, browser type, device, operating system, and screen resolution).

• To improve site usability by monitoring interactions such as mouse movements, clicks, scrolling behavior, and text entered into forms.

• To support website security and measure the effectiveness of our content and services.

Please note: Cookies and similar technologies do not directly identify you by name, and we do not use them to collect personal information without your consent.

Your choices

By using our website, you agree to the placement and use of cookies on your device. Most web browsers accept cookies automatically, but you can control and manage cookies through your browser settings. You can choose to block cookies entirely, allow only certain types, or delete cookies already stored. However, disabling cookies may affect the functionality and performance of certain services on our website.

We may update our use of cookies and similar technologies from time to time to reflect changes in technology, legal requirements, or our practices. Any updates will be posted in this policy.

q4k uses marketing automation and re-marketing tools that rely on third-party cookies. When a visitor browses our website, a unique cookie may be stored in their browser. If personal information is later provided (e.g., by filling out a contact form), that cookie may be linked to the information supplied to help us deliver more relevant and personalized communications.

We occasionally send information about products, services, news, and events to individuals in our customer or marketing databases. Each message includes an unsubscribe link, allowing recipients to opt out of future communications at any time. Some email campaigns may also include cookies or tracking pixels to let us know whether a message was opened or read, helping us improve our communication.

Our website includes links and sharing options for external services such as LinkedIn, Twitter, and Facebook. These services may place their own cookies or similar technologies on your device, which are not controlled by q4k.

q4k uses marketing automation and re-marketing tools that rely on third-party cookies. When a visitor browses our website, a unique cookie may be stored in their browser. If personal information is later provided (e.g., by filling out a contact form), that cookie may be linked to the information supplied to help us deliver more relevant and personalized communications.

We use trusted third-party analytics tools to understand how our website is used and to improve the online experience. These tools collect aggregated data such as visitor numbers, navigation patterns, and device information.

• Service Providers: q4k may engage third-party providers to process personal data on our behalf (e.g., for website hosting, consulting, email distribution, or service fulfillment). These providers only access personal data to the extent necessary to perform their tasks and are bound by strict contractual obligations under GDPR and other applicable laws.

• Partners: With your consent or as required to fulfill your request, q4k may share personal data with partner companies that deliver the products or services you have requested.

• Event Sponsors and Co-organizers: If you register for a seminar, webinar, or event organized with external partners, your registration data may be shared with co-organizers or sponsors. These parties will use the data only for their role in the event and will provide you with their own privacy information.

We apply technical and organizational measures to protect personal data. Physical access to servers is restricted, and all digital access is limited to authorized personnel using role-based rights and multi-factor authentication. Firewalls and other security measures protect against unauthorized access. Data is regularly backed up and subject to internal and external audits.

Personal data is retained only as long as necessary to fulfill the purpose for which it was collected, in compliance with legal requirements (including accounting regulations).

Individuals have the right to access, correct, or request deletion of their personal data. They may also object to processing for legitimate reasons. Requests must be submitted in writing to the Controller, and q4k will respond with the basis for any decision. If the response is unsatisfactory, individuals may contact the Office of the Data Protection Ombudsman.